Refund Policy

Our commitment to customer satisfaction and fair refund procedures.

Last Updated: January 15, 2025

Refund Eligibility

We offer refunds under the following conditions:

  • Non-delivery of purchased leads
  • Significant quality issues (more than 20% invalid contacts)
  • Service cancellation before delivery

Refund Process

To request a refund, contact us within 7 days of service delivery. We will review your request and process eligible refunds within 14 business days.

Non-Refundable Services

The following are generally non-refundable:

  • Services already delivered and accessed
  • Customized or exclusive lead packages
  • Bank transfer fees and transaction costs

We strive for 100% customer satisfaction. If you're unhappy with our service, please contact us first so we can make it right.